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New Clients

Information About My Practice

Medicare rebates and referrals

Under Medicare you may recieve a substantial rebate. As an Accredited Mental Health Social Worker with a Medicare Provider Number, I can offer Medicare rebates. To access rebates, you will need a referral from a GP or psychiatrist. Before referring, your doctor is required to complete a mental health assessment and Mental Health Treatment Plan. Make sure you bring the treatment plan and referral to your first appointment if you wish to claim Medicare rebates. Alternatively, your doctor can email the documents to my clinic.

 

If you have a Mental Health Treatment Plan and valid referral, you can access rebates for up to 10 sessions in a calendar year. After the first six sessions, I will send a progress update to your referring doctor, who will undertake a review with you.

 

You do not need a referral if you are using private health insurance or privately paying in full. Some private health funds provide a rebate for services provided by an Accredited Mental Health Social Worker. As these rebates vary, it is best for you to contact your private health fund directly.

Rates

Equinox provides services linked to a number of funding options, including Medicare rebates (a gap fee applies), private health insurance rebates, NDIS, Employee Assistance Program via your employer, and privately self-funded without referral. Please contact us for more information.

Payment information

Payment is due in full at each session via cash, direct debit or EFTPOS.

If you are eligible for Medicare rebates, the rebate is automatically transferred to your account, which saves you having to claim your rebate.

Cancellation policy

Minimum two business days’ notice is required to reschedule or cancel your appointment. Otherwise, you will be charged the full fee. Please note that Medicare rebates are not available for cancellations or non-attendance.

Before your visit

Before your first appointment you will receive and complete initial forms electronically. Software used supports both remote and in-person sessions and is APP compliant.

Confidentiality

The privacy of clinical work is vitally important. Confidentiality is maintained except as required by law. More information will be included in your information pack.

Crisis support and help lines

My practice is not a crisis clinic. Any mental health emergency will be referred
to SA Mental Health Triage Service on 13 14 65.

 

Urgent help with mental health is available from the following:

Lifeline Australia: 13 11 14 or www.lifeline.org.au

Suicide Call Back Service: 1300 659 467

MensLine: 1300 78 99 78 or www.mensline.org.au

Beyond Blue: 1300 22 46 36 or www.beyondblue.org.au

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